First, service aim The products and service are regarded as equally important, quality first, customer the highest. Second, service promise 1st, serve before selling ( 1) If users need, help users not familiar with the products to choose the most suitable products , correct specification , type . ( 2) Receive users' visit warmly, deal with users' incoming telegram ,

letter , fax and other consultation rapidly.

2nd, the service on sale
(1)Organizing and producing according to the specification requirement of the contract and national relevant standards strictly, quality and quantity assured, agree on the place to deliver on time.

( 2)If users require, the knowledge that our company trains relevant cables to lay , using , maintaining for users free ,etc., get to instruct users how to construct correctly live.
( 3) If because user's selecting type mistake , lot-size are insufficient or the special circumstances demand to supply ahead of time, our company makes the urgently needed family urgent , the special-purpose processing of the special circumstances, have priority to arrange production, try one's best to meet user's requirement .
3rd, after-sale service
( 1) Company implement one hour after-sale service put system in place , receive user need after-sale service of offering after the notice, the marketing attendants of our company get to user's scene within 12 hours , provide service.

( 2) Products damage , quality problem , shortage , general and under the care of our company before delivering for a check.

( 3) Have or quality problem that take place within warranty period (point contract one year from the equipment performance acceptance test qualified a day ), confirmed by both sides, really the responsibility of our company, our company is responsible for carrying on the appropriate defect and dealing with or changing , sending back goods free, and is it is it put in place to serve in the one day in general cases to promise, one day such as emergency is it put in place to serve, the reasonable expenses are undertaken from our company generally.

( 4) Both sides confirm it is user's responsibility and quality problem caused, our company will help to solve actively, make great efforts to meet users' requirement

( 5) Because users design the change, product specification , type , quantity are changed to some extent, our company will respond actively, the urgently needed family is urgent , will make great efforts to meet user's requirement ; If products that user order exceed actual need or design change order product can continue and use originally, our company will cooperate with users to do the work of dealing with the aftermath of well actively, will lighten user's burden.

( 6) Users are in the course of installing and using, if need to offer technological guidance, our company will send the professional and technical personnel to provide service free in time, meet user's requirement .

( 7) The company sets up user's file, and visit users regularly, get in touch with the telephone writtenly to users, consult user's opinions and suggestions, count and analyse to the suggestion which users put forward and quality problem, improve the management of the company constantly, improve product quality and service quality of marketing further, it is perfect to pursue , meet user's demands.

It is the basic criterion that we insist that " all is for users ", it is our pursuit too!

"Your satisfaction is our greatest achievement!"